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A question of perspective
Change often begins with tension, friction or conflict. The other person says or does something you ‘don’t consider acceptable’. The cause is often underlying structures or processes that no longer match. Working together to search for the sources of your anger can lead to answers and a new shared perspective.
Business Coaching
Referring to what affects people in organisations, and not just to rules and regularities. It is a tried-and-tested approach that delivers quick results in a short time – usually within six weeks. LANZ is a certified business coach and leads you throughout the process.
Step 1 RECEIVE
Together we sort out the context. What is the situation and who is involved?
Step 2 RESPOND
We highlight all the issues. What are the views and backgrounds?
Step 3 VALUE
We prioritise and look for change options together. What are the alternatives to the current situation?
Step 4 ORGANISE
We agree together on a solution(s). What and how will the new balance be achieved?
Step 5 INTERNALISE
We coach and train your people to keep a grip on future changes ‘on the go’. How do you keep moving?
A new direction
Reason A company is struggling with high absenteeism. Various measures such as the introduction of a vitality programme, personal interviews and training are having no effect.
Change on the go® in the field
Approach LANZ organises a ‘journey’ with employees who are currently, have been or are struggling with sickness absence. LANZ supports them to define their own context for vitality in a first step and, in a second step, to create it. For this, observations and findings are collected from the participants. The employees then identify promoting and impeding patterns and contribute initial ideas. They present these to management and are examined for desirability, feasibility and cost-effectiveness. For the ideas, which best meet the criteria, employees develop and test prototypes. Critical, large-scale testing supports the further development into services and products, which are widely received by the organisation, and therefore easily incorporated. Management is informed of progress at regular intervals and makes adjustments where necessary. At-risk groups receive preventive training on load and strain capacity.
Result Organisation-wide awareness of vitality, including improvement of the process for receiving and channelling signals of declining vitality, leads to a 60% reduction in absenteeism due to illness. Insight that vitality is also influenced by household circumstances and more direction should be given to the employee.
Net time spent customer 3 workshops, 3 reviews and retrospectives, interim sensitisation of all employees on possibilities to switch and influence things themselves, 2 preventive training sessions.
Exploring a new balance together? Reach out
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Lanz Organisatie & Advies BV
Van Pallandtstraat 45
NL • 6814 GN Arnhem
+31 (0)6 2096 3032
alex@lanz.org
lanz.org
KvK Arnhem: 50588664
BTW: NL 8228 22623 B01